Get support 24/7 from our on call service team: [email protected] or call 1300 060 700.

Customer - Technical Support 24/7

Home Support

WE SUPPORT OUR CUSTOMERS 24/7

Email

1

Traditional Email Support

Get good old fashion Technical Support 24/7 via email. Our team of technical experts are here for you 24 hours a day, 7 days a week. Just email them [email protected]

Chat

2

Live Chat

Its a leap into the future with the ability to chat to our customers via Live Chat. Talking to a real person, in real time and getting the answers you need right, there and then.

*Support via live chat is limited for privacy and security reasons. Some lines of inquiry may be limited to support via Live Chat, however our team can contact you via telephone/mobile.

Call

3

24X7 Support Calls

Root Layer Technologies provides its customers direct support via phone 24/7 just call us on our dedicated support hotline: 1300 060 700

Tickets

4

Support Tickets

The most easy and most affective way for us to support our clients is by Ticket. Our support system is next-gen and automatically generates a ticket id for each new ticket opened, making follow up more convenient.

Media

5

Social Media

We love technolog just as much as the next person, so we we use our Twitter account @RootLayerNOC. to keep our customers up to date with any maintenance and outages that may be planned or that occur when least expected.

Interested in our services?

Looking a new service provider for your business? Get a customised service quote for your business by contacting our sales teams. We will call you to learn more about your business and its requirements, we will also ask about your mission critical systems to ensure that we provide a quote suitable for your business and its IT requirements.